Frequently Asked Questions (FAQs)
about KnowSys

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Why name this site KnowBiz, not KnowSys?

KnowSys Inc. is a corporate entity in the State of Washington. When the webmaster registered the domain name, KnowSys was not available. Knowbiz--like showbiz--was an easily recalled alternative.

Who uses KnowSys?

KnowSys Inc. helps technical writers, knowledge managers, and instructional system designers to create, develop, and store reusable information modules. Results: valid and reliable documentation and knowledge-management systems.

What is KnowSys EZmail?

KnowSys EZmail is a brief, interactive knowledge base for email and voicemail users.
EZmail helps senders to prepare messages that are easy to read,  effective communication between the recipients and themselves.
EZmail includes guidelines, model messages, and templates that apply consistent information by way of your online email service.

How did the author organize KnowSys?

The author, Tom Kimball, Ph.D., organized the KnowSys knowledge base as an independent electronic support system for writers. The system recognizes the importance of critical thinking skills, and focuses on four separate "roles" that support four different preferred learning styles. Go here to explore KnowSys in the way you prefer to learn.

How long has KnowSys Inc. existed?

KnowSys Inc. has been open since February, 1995. More and more people want to know more about who we are and what we do. Word-of-mouth is one of the best ways to advertise KnowSys Inc., so tell your friends. Encourage them to visit this Web site.

Just what is structured documentation?

KnowSys Inc. applies the concepts and guidelines of presenting information in simple, easy-to-read displays on paper or electronic media. Structured documentation is a system of nested modules that make for cost-effective editing, storing, and reusing any portion of the documents. KnowSys Inc. relies on best practices researched from pivotal works by Edward R. Tufte (The Visual Display of Quantitative Information, Graphics Press, 1997, ISBN 0-961-3921-2-6), William Horton, and Bob Horn (Visual Language: Global Communication for the 21st Century Bainbridge Island, WA: MacroVU, Inc., 1998, 98110 ISBN 0-892637-09-X. Box 366, 321 High School Rd. NE, Bainbridge Island, WA).
     KnowSys Inc. adds value to these pioneer works by defining and applying the critical thinking skills necessary to display and tag eight basic types/fields of information: e.g., situational and procedural action, concept, metaconcept, principle, structure, process, and fact.

What does a structured document look like?

KnowSys Inc. has applied the concepts and principles of structured documentation within the pages of this Web site. Here are links to printed documents in Adobe Acrobat (*.pdf display):

(01 p ) Sample Structured Document Self-referring structured writing, includes embedded note*
            If note does not display, then save downloaded file as *.pdf to view embedded note.

(09 pp) ProPower seminar excerpt Includes comments about structured proposal features*
            If comments do not display, then save downloaded file as *.pdf to view embedded notes

(01 pp) KnowSys Template for MSWord Microsoft users' shortcut to create document files

(17 pp) KnowSys_OpenOffice_Template OpenOffice users' shortcut to create document files

(34 pp) Where do we start? Prioritize situations, solve problems, decide, create effective plans

What does "metacognition" mean?

Metacognition means "thinking about thinking," just as "metaconcept" means a concept about a concept.

Please examine these references for further information:

Metacognition - Overview by Jennifer A. Livingston

Metacognition - Study Guides and Strategies: Learning to learn

Metacognition - Wikipedia article

Metacognition - EduTech Wiki article

Metacognition: Experimental Study of Project CRISS Reading Program

©2015 KnowSys Inc. All rights reserved. Last Updated:Wednesday, 30 Sep 9:00 AM Pacific Time